We are looking for a dedicated and proactive Field Supervisor to join our growing team. This is a varied and rewarding role that combines both office-based responsibilities and hands-on fieldwork, giving you the opportunity to make a real impact on the quality of care delivered to service users.
Working 5 days per week (including 1 weekend in 2), you will play a key role in supporting care delivery, maintaining high standards, and building strong relationships with staff, service users, and external healthcare professionals.
Your responsibilities will include:
* Building positive and supportive relationships with staff, service users, and their families
* Working in partnership with District Nurses, GPs, and other healthcare professionals
* Attending new service user assessments and setting up care packages
* Creating and updating care plans and risk assessments
* Ensuring accurate record-keeping and system updates (Empower/Care Planner)
* Managing and responding to calls, queries, and service enquiries
* Supporting rota management and ensuring all care visits are covered
* Completing quality assurance checks (home and phone-based)
* Conducting audits, medication checks, and ensuring compliance standards are met
* Carrying out staff supervisions, appraisals, and competency assessments
* Supporting and mentoring care staff in the field
* Participating in on-call duties (1 week in 2, including weekends)
* Attending weekly KPI meetings and contributing to continuous improvement
This is a dynamic role where no two days are the same, offering the opportunity to take ownership, work independently, and contribute to high-quality care delivery.
Requirements
* Previous experience in a care or supervisory role
* Strong ability to work on your own initiative
* Excellent communication and relationship-building skills
* Good reporting and organisational skills
* Ability to manage multiple tasks and respond to changing priorities
* Confident using care systems and maintaining accurate records
* Understanding of care planning, risk assessments, and medication processes
* Willingness to participate in on-call duties and flexible working when required
* Must be able to drive
* Unfortunately we are not able to offer any sponsorship.
If you’re a motivated individual who thrives in a fast-paced environment and is passionate about delivering high standards of care, we would love to hear from you.
Benefits
* Opportunity to work in a varied and rewarding role
* Combination of office and field-based work
* Supportive team environment
* Ongoing development and involvement in training and staff support
* Chance to make a real difference in service quality and care delivery