Social network you want to login/join with:
Job Description
Income Officer
Location: Islington
Type: Temporary, Full Time
Summary:
We are currently recruiting an experienced Income Officer to join a Housing Association based in Islington. This key role focuses on supporting residents to sustain their tenancies while maximising rental income across a diverse portfolio including general needs, leasehold, and shared ownership tenures.
The Role
The Income Officer will manage a patch of 850 tenancies, ensuring income collection targets are met and supporting residents with arrears management.
* Deliver a customer-focused, multi-tenure income collection service
* Manage arrears and credits in line with policy, including home visits and court action
* Support residents affected by welfare reform and maximise their income
* Complete income and expenditure forms to set up affordable repayment plans
* Represent the association at court and attend evictions where necessary
* Refer residents to internal outreach teams and external agencies
* Collaborate with internal teams and partner agencies for holistic support
The Candidate
Looking for a housing professional with proven experience in income recovery within social housing.
You will need:
* At least 12 months’ experience managing high-level rent arrears cases
* Experience working with general needs, leasehold, and shared ownership residents
* Practical knowledge of welfare benefits, DIY possession, and debt recovery
* Strong communication, negotiation, and problem-solving skills
* Ability to work independently and in a team
The Contract
Working Hours: 35 hours per week, Monday to Friday, 9am to 5pm
Duration: 3 months, with potential extension
Rate: £19.77 to £21.61 per hour (LTD) / £16.96 to £18.54 per hour (PAYE, including holiday)
How to Apply
To apply, please send your application directly or email [emailprotected] or call 01772 208 966 and ask for Beth for more information.
If you know someone suitable, we offer a £250 referral bonus for each successful referral!
#J-18808-Ljbffr