Job Description
Are you an experienced IT Manager ready to lead and optimise IT infrastructure? My client is seeking an IT Systems / Infrastructure Manager to spearhead their IT operations. Reporting to the Head of Finance, this is a fantastic opportunity to manage a small IT team (4 people) and evolve their IT landscape to support current and future business needs.
* 100% Office Based / Nottingham City Centre
* 20 Days Holiday + Bank Holidays
Key Responsibilities
* Lead the IT team (4 people) to provide support and maintenance of IT systems and infrastructure (on-premises and some cloud).
* Oversee IT projects, ensuring alignment with company goals.
* Ensure the security and integrity of IT infrastructure and networks in collaboration with third-party contractors.
* Troubleshoot system and network issues; oversee hardware and software installations.
* Maintain and upgrade servers; develop IT procedures and practices.
* Provide first and second-line IT support to internal departments.
* Manage relationships with vendors, outsourcers, and contractors for infrastructure products and services.
* Manage telecom, security, and alarm providers; audit service levels; negotiate contracts for senior management approval.
* Ensure secure and regular backups of all systems.
* Implement robust security measures against cyber threats.
* Oversee site-specific installations, including new store systems and PC replacements.
* Mentor and guide junior IT team members.
* Collaborate with senior management to develop IT strategies and plans.
* Implement and maintain Service Desk best practices.
* Create and maintain user manuals, system documentation, and licensing agreements.
* Prepare budgets for capital expenditure projects.
* Develop IT policies and disaster recovery plans; monitor software and hardware usage.
* Ensure compliance with licensing, legislative, and company policies.
* Coordinate with external contractors and suppliers for support.
* Provide reports and information to management and departments as needed.
Qualifications
* Proven experience in IT systems and infrastructure management.
* Strong leadership and project management skills.
* Excellent problem-solving and strategic planning abilities.
* Effective written and verbal communication skills.
Join my client and play a pivotal role in driving their IT success. Apply now to advance your IT career!
#J-18808-Ljbffr