We are currently seeking a skilled and experienced Service Advisor to join a reputable family-run independent dealership in Ipswich, Suffolk. This is an excellent opportunity for a motivated professional looking to develop their career within a supportive and friendly environment.
As a Service Advisor, you will be the main point of contact for customers, ensuring high levels of customer satisfaction while managing service bookings and advising clients on vehicle repairs and maintenance. This position offers a long-term career path with potential for progression, working in a positive team-oriented setting.
Benefits for the Service Advisor:
1. Competitive basic salary of £30,000 per year
2. OTE of approximately £35,000 with commission and bonuses
3. Stable, long-term career with growth opportunities
4. Family run atmosphere fostering team collaboration
5. Monday to Friday working hours, 8.30 am to 5.30 pm
6. Saturday mornings on a rota, 8.30 am to 12.30 pm
Duties of the Service Advisor:
7. Liaise with customers to understand their vehicle service needs
8. Book and schedule vehicle services and repairs
9. Provide excellent customer service and build strong client relationships
10. Upsell additional services and parts where appropriate
11. Maintain accurate service records and follow up on vehicle progress
12. Work closely with technicians to ensure efficient workshop operations
Requirements of the Service Advisor:
13. Proven experience as a Service Advisor in the automotive industry
14. Excellent communication and customer service skills
15. Strong organisational skills and attention to detail
16. Knowledge of automotive services and repair processes
17. Ability to work effectively within a team
18. Motivation to build a long-term career in the motor trade
If you are ready to take the next step in your automotive career and join a busy, friendly dealership with a family-run feel, we want to hear from you.
Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.