Overview
Care and Repair Edinburgh’s (CRE) offering to older people includes a small electricals repair service. We aim to deliver the highest quality for our clients, so you will be required to show enthusiasm for standards and best practice, demonstrate patience and empathy with older people and understand the impact of loneliness and isolation. This role plays a vital part in supporting older people to live safely and independently in their homes.
Main Responsibilities
* To independently undertake responsive electrical work in clients’ homes with respect and dignity
* Maintain a courteous and professional manner when interacting with clients, respecting their homes and personal circumstances.
* To always ensure the safe operation of equipment and tools
* To operate safe working practices with due regard to Health and Safety Regulations, COSHH, Control of Infection, Waste Disposal etc. in accordance with legislative requirements and policies and procedures
* To maintain work records, record materials used, and time taken and record same on Charity Log (CRE’s database) for invoicing purposes.
* To inform the administrators of any follow-up action that may be required and keep accurate records of appointments
* To take a proactive approach to client liaison and ensure that concerns are dealt with or relayed to administration or the Director of CRE as necessary.
* Provide an efficient and reliable electrical service, ensuring compliance with the Institution of Electrical Engineers (IEE) wiring regulations, and internal processes and procedures.
* To carry out Handyperson / Keysafe fitting duties in the absence of key personnel during annual leave/sickness etc.
Experience
Essential:
* 5 Year post electrician qualification experience
* Post qualification experience in installation, testing and certification of domestic electrical works
Desirable:
* Experience of working in a Charity environment
* Experience working with older or vulnerable adults
Skills and Knowledge
Essential:
* Effective listening, oral and written communication skills
* Accurate data entry skills
* Ability to work independently and as part of a team
* Ability to prioritise work in a busy environment
* Excellent time management and organisational skills
* Sound knowledge of understanding and safety documentation
* An understanding of data protection requirements
* An understanding of and commitment to equal opportunities – you need to relate positively to people of different cultures, backgrounds and experiences and believe in the equal value of people regardless of race, religion, culture, gender, age, disability or sexuality.
Desirable:
* Knowledge of issues relating to safeguarding of vulnerable people
* IT literacy, including use of mobile devices and apps for job tracking or communication.
* Previous experience of using CRM systems to process customer data
Qualifications
Essential:
* Fully Qualified Electrician
* C&G part 1&2 or NVQ Level 3, 18th Edition
* 5 Year post qualification experience
* This post requires the post holder to have a PVG Scheme membership/record. If the post holder is not a current PVG member for the required regulatory group (i.e. Child and/or adult) then an application will be made to Disclosure Scotland before employment can commence.
Desirable:
* SJIB registered (with grade card)
* Valid ECS Preferred
Additional Requirements
* Commitment to the aims and vision of Care & Repair Edinburgh and an ability to demonstrate those values in your work
* Willingness to work from the Edinburgh office when required
* Commitment to tackling the stigma of isolation and loneliness
* Flexibility, integrity and an understanding of confidentiality
* Must hold a full clean UK Driving License
* This role requires travel in Edinburgh. (Van supplied by CRE)
TERMS AND CONDITIONS OF SERVICE
Salary: £36 500 per annum
Pension: 4% employer contribution. Employees may opt out of this contractual enrolment at any time by notifying the Operations Manager.
Annual Leave: 25 days per year, plus 12 public holidays, of which 3 are fixed statutory days to be taken on the following public holidays: January 1, and December 25-26. Up to one working week of annual leave may be carried over each year. Pro-rata for part-time employees.
Hours: Normal working hours are 0800-1715hrs Tues- Fri with 30 minutes for lunch.
Sick Leave: Sick pay relates to length of service. Further details available on request.
Eligibility to work: Successful candidates will be required to produce proof of theireligibility to work in the UK.
Probation: 6 months
Notice: Notice period 4 weeks
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