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Senior User Researcher / UX Researcher, Bolton, Greater Manchester
Client:
Location:
Bolton, Greater Manchester, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Views:
2
Posted:
10.06.2025
Expiry Date:
25.07.2025
Job Description:
Senior User Researcher / UX Researcher | B2C / B2B2C, Travel | £60-65k | Hybrid (Manchester, 2-3 days)
A talented Senior User Researcher / UX Researcher is needed by a leading provider of travel and lifestyle benefits! Our client seeks an experienced and self-driven professional who can evangelise user research across the business and assist in optimising product strategy.
Location: Manchester, 2-3 days/week (Hybrid)
This is a new role, where you will take ownership of the organisation’s end-to-end research, from planning and recruitment to synthesis and storytelling. It is ideal for a self-starter who thrives in a fast-paced environment, enjoys building from scratch, and is confident engaging with cross-functional teams to embed research deeply into product strategy.
Please note that the client cannot sponsor at this time.
The Senior User Researcher / UX Researcher’s responsibilities include:
* Conducting mixed-method research (primarily qualitative), including interviews, usability testing, surveys, diary studies, etc., to understand user needs and wants.
* Collaborating closely with product managers, designers, and stakeholders to identify research questions and align on objectives.
* Producing data and user insights to inform product strategy.
The Senior User Researcher / UX Researcher must have:
* Experience in industries such as travel, loyalty, fintech, benefits platforms, and cross-cultural user studies.
* Hands-on user research experience (preferably in product-led or B2B2C environments), including independently running research across multiple teams.
* Familiarity with tools like Usertesting.com, Lyssna, Lookback, Maze, Optimal Workshop, Dovetail, or similar.
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