The Collections Manager will oversee and manage the collections process within the financial services industry, ensuring efficient and effective recovery of outstanding payments.
Client Details
- Medium-sized organisation
- Operating within the financial services sector
- Committed to providing tailored solutions to their clients
- Maintain high standards in managing financial processes
- Basingstoke based
Description
- Manage the collections process to ensure timely recovery of outstanding payments
- Monitor and analyse accounts to identify overdue payments and implement appropriate actions
- Develop and maintain relationships with clients to facilitate payment arrangements
- Ensure compliance with all relevant regulations and company policies
- Prepare regular reports on collection activities and outstanding debts
- Collaborate with internal teams to resolve payment disputes and queries efficiently
- Provide insights and recommendations to improve the collections process
- Support the team in achieving departmental goals within the banking and financial services sector
Profile
A successful Collections Manager should have:
- Strong knowledge of collections processes
- Experience in a similar role
- Excellent problem-solving and negotiation skills
- Proficiency in relevant financial software and tools
- Attention to detail and the ability to manage multiple tasks effectively
- Strong communication skills to liaise with clients and internal teams
Job Offer
Collections Manager:
- Salary: £50,000 to £55,000 per annum
- Permanent position
- Competitive benefits package (TBC)
- Basingstoke location, well-connected by public transport
- Hybrid working
- A supportive and inclusive workplace culture
- Professional development opportunities
