Job Introduction
Are you passionate about logistics and ready to lead a high-impact function at the heart of our operations? We’re looking for a proactive and strategic leader to shape the future of our Planning & Order Taking team within the Cement & Packed Products business. This is a unique opportunity to drive innovation, streamline processes, and deliver outstanding customer experiences. If you thrive in a fast-paced environment and love solving complex challenges, this role offers the perfect platform to make a real difference.
What You’ll Be Doing
1. Leading the creation of a centralised planning and order taking function
2. Defining and implementing logistics best practices across process, technology and automation
3. Optimising routing, scheduling and load planning to improve delivery performance and reduce costs
4. Ensuring robust order-taking processes that eliminate load contamination risks
5. Collaborating with internal teams to align transport plans with supply chain needs
6. Managing performance of transport providers, including own-fleet and third-party carriers
7. Driving delivery KPIs such as OTIF (On Time In Full)
8. Resolving service issues and implementing solutions to maintain customer satisfaction
9. Leading continuous improvement initiatives to boost reliability and efficiency
10. Building strong relationships with hauliers, logistics partners and customers
11. Creating a seamless and positive experience for customers placing orders
12. Managing all communications into the Logistics Control Tower within agreed SLAs
13. Working cross-functionally to ensure alignment on goals and priorities
What You’ll Bring
14. A pragmatic and resilient mindset with a structured approach to problem-solving
15. Strong knowledge of relevant road legislation
16. Clear and confident communication skills
17. A passion for continuous improvement and delivering exceptional customer service
18. High standards of numeracy and literacy
19. Experience with logistics planning tools and systems
20. Excellent stakeholder management and relationship-building skills
21. A customer-first attitude with a focus on adding value
22. Strong collaboration and influencing capabilities
23. A commitment to team development and leadership
Your Functional Strengths
24. Proven experience leading a centralised logistics planning and order taking team
25. Familiarity with continuous improvement and a track record of successful change implementation
26. Deep understanding of logistics planning systems and processes
Experience / Education
It is desirable that applicants have:
27. Business degree level qualification or equivalent
28. Transport Certificate of Professional Competence
29. Chartered Membership of Chartered Institute of Logistics & Transport
In addition to this rolewe also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
30. Bonus scheme
31. Enhanced holiday entitlement
32. Contributory pension scheme
33. Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
34. Access to our Employee Assistance helpline for free and confidential advice
35. Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
36. Training and development opportunities