Job Description Client Engagement Coordinator (Part-Time) – Willing Care Recruitment £12.50 per hour | Monday to Friday | 10:00am–3:00pm (25 hours per week) | Reading (office-based) If you’re confident on the phone, naturally organised, and you actually enjoy speaking to people, this is a strong role at the heart of our recruitment operation. You’ll keep relationships warm, keep conversations moving, and make sure clients feel looked after properly. Key job details Role: Client Engagement Coordinator Hours: 10:00am–3:00pm, Monday–Friday Pay: £12.50 per hour Location: Reading, office-based Why this role is worth considering Willing Care is a fast-growing recruitment business working across healthcare, social care, and early years. We’re big on straight-talking, high standards, and doing things properly-no fluff, no “tick-box” service. You’ll be supported with training and development, and you’ll be part of a team that moves with purpose. What you’ll do Make outbound calls to existing and prospective clients: check-ins, updates, relationship building Book meetings and follow-ups for the wider team, keeping the diary tight and productive Gather and qualify vacancy information (role needs, shift patterns, timelines, must-haves) and pass it on clearly Keep our CRM and records updated and accurate (notes, actions, next steps) Handle incoming enquiries and route them quickly—no one gets left hanging Support the recruitment team with client communication and general coordination Help maintain professional standards in how we present, follow up, and deliver—this is the “Willing Care standard” What we’re looking for Confident speaking to people on the phone (you don’t need a script to be yourself) Strong organisation: you’ll juggle calls, tasks, and follow-ups without dropping the ball Clear communication-friendly, professional, and direct Comfortable working to daily activity expectations (this is an engagement role, not a “quiet admin” role) Experience in customer service, scheduling, sales support, recruitment support, or office coordination is useful-but attitude matters most What happens after you apply We review applications promptly. If it looks like a match, we’ll arrange a short call first, then invite you in to meet the team. Reference: WILL204040 INDWILL