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Housekeeping Supervisor***luxury hotel***
We are looking for a motivated and detail-oriented Housekeeping Supervisor to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. This is a fantastic opportunity to advance your hospitality career in a professional, high-quality environment where your leadership and organisational skills will be valued.
Location: 100 Prince St, Edinburgh
Employment type: Full-time
Working pattern:40 hours per week / 5 days on and 2 days off
Red Carnation Hotel Collection is a family-owned hotelier business with 18 properties worldwide.
We are proud to be AA's Hotel Group of the Year (2024) and have received numerous awards, including Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are committed to development and have won the Princess Royal Training Award three times (2017, 2020, 2023). We are the first privately owned company to retain the Platinum Investors in People accolade globally. We also won Top Employer (2024) in the UK, certifying our excellent employee conditions.
Our first hotel in Scotland, 100 Princes Street, features 25 guest rooms and five suites, with views of Edinburgh Castle. The interiors are inspired by Scottish explorers, with bespoke tartans created by artisan weaver Araminta Campbell. Guests can enjoy stunning views, modern amenities, and amenities like The Wallace lounge, offering hearty fare, local produce, and afternoon tea with views of Edinburgh Castle.
Key Responsibilities of a Housekeeping Supervisor:
* Inspect up to 60 rooms per shift.
* Assist in training team members.
* Monitor room status in the system throughout the shift.
* Prepare and allocate sections and duties for Room Attendants and porters.
* Manage keys control and issuance.
* Help prepare rotas to ensure adequate coverage.
* Supervise team members directly.
What are we looking for?
* Experience in housekeeping and team supervision.
* Strong leadership and people management skills.
* Excellent attention to detail.
* Ability to train, motivate, and support team members.
* Organisational and time management skills.
* Knowledge of cleaning procedures and safety standards.
* Good communication and interpersonal skills.
* Ability to handle guest requests professionally.
* Flexibility with shifts and working hours.
Incredible benefits
* Starting holiday allowance of 20 days, increasing to 27 days + 8 bank holidays.
* Monthly service charge addition.
* Learning and development opportunities.
* Recommend a friend and family bonus scheme up to £600.
* Enhanced maternity and paternity leave.
* Discounts on food, beverages, and accommodation worldwide.
* Volunteer days, Employee Assistance Programme, and recognition events.
* Free meals, uniform, and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We scan and store your passport/visa or ID to verify your right to work in the UK.
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