PIB Group are on the lookout for a passionate individual who is committed to delivering excellent customer service. The role of the Credit Controller is a key position within the first line of defence for the organisation. Hence, the successful candidate will be acting as the safety net for the business from an operational and regulatory perspective. Responsibilities: • Maintaining & Reducing Monthly Aged Debt for the group • Chasing clients/brokers for settlement of debt to ensure collected within credit terms • Ability to manage your own diary and workload effectively • Ensure statements are sent in a timely manner • Liaising with customers by telephone and email and be sure to follow up to resolve debts on the ledger • Build strategic relationships across the organisation and effectively communicate with various stakeholders at multiple seniority levels. • Escalation of any issues and queries in a timely basis to team leader/manager. • Assisting with audit queries • Carry out administrative duties such as email inbox and queries • Ad Hoc Duties as and when required The Candidate Experience of working within a fast-paced credit control department (Desirable but not essential) Effective communication including written and verbal. Be of an Intermediate level in MS Office suit including MS Excel, MS Power Point and MS Word. Uphold a high level of resilience to adapt to constant business growth. Deliver required tasks accurately and on time whilst working under pressure. Have a positive ‘can do attitude’ with natural problem-solving abilities that are accompanied with a high level of attention to detail. Strong organization & time management skills Be able to work as part of a team collaboratively as well as on your own initiative Why Join Us? Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days Join a company that values innovation, growth, and its people. Apply now to take the next step in your career. HP