Part Time Retail Sales Advisor
Forefront of customer service and sales at our Brewer's Decorator Centre located in Barnes.
Location
Barnes
Working Hours
* 25 hours per week over 5 days
* Monday to Friday with Saturdays on rota
* Branch hours: Monday to Friday 7:00 AM – 5:00 PM, Saturday 8:00 AM – 5:00 PM
Salary
£23,167 per annum plus company pension and benefits
Responsibilities
* Provide exceptional service to customers in the branch, delivering on our reputation for quality service
* Use product knowledge to provide recommendations and help customers find the best product for their needs
* Mix paint for customers, process specialist orders, and request special stock within the branch network
* Develop sales of the company product range including wallpaper, paint and fabric
* Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
* Promote seasonal and special items, including merchandising goods in store to increase visibility and sales
* Assist with stock maintenance in the branch
* Unload deliveries and ensure stock is distributed throughout the store
Qualifications
* Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
* Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
* Enjoys working and supporting a team, but can always be relied upon to work as an individual
* Willing to attend training to become a Fire Marshal and/or First Aider if required
* Keen to learn, develop skills, and progress within the industry
* Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
Benefits
* Competitive salary
* 33 days holiday including bank holidays, increasing with service (pro rata for part‑time)
* Free life assurance
* 5% of salary employer contribution to the pension plan (subject to employee contributions)
* Stream – a money‑management app that gives you access to a percentage of your pay as you earn it
* Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
* Virtual GP service for yourself and any dependent children to access unlimited medical advice when you need it
* Medicash – an optional funded scheme where you can claim money back for routine healthcare treatments
* Brewer’s colleague discounts giving you huge savings on home improvements
* Discounts and rewards with selected partners – major high street brands, supermarkets, etc.
* Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
* Staff uniform and uniform cleaning tax relief
* Comprehensive induction programme and ongoing development
* After a qualifying period, eligibility for additional benefits such as profit‑related pay, enhanced maternity/paternity pay and use of Holiday Homes in Cornwall or the Lake District
Equal Opportunity Statement
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate with the opportunity and environment in which to succeed and will support any reasonable request where we can.
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