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Customer Success Manager - I partner with clients, to help them attract, measure, and retain great candidates in-line with their culture, vision and…
Location: Gloucester area (onsite)
Contract Type: Inside IR35 | Full-time, Onsite
Security Clearance: Active SC Clearance required
Duration: Contract role, starting ASAP
We are currently seeking an IT Support Engineer – Deployment Project to support a major migration initiative at a secure site near Gloucester. This is a hands-on deployment role requiring experience with device refresh projects and supporting end-users onsite during early life support (ELS) phases.
Key Responsibilities:
* Support device deployment and migration activities across the site
* Set up and maintain the Refresh Clinic to facilitate hardware rollouts
* Assist with the physical movement of devices between storage and clinic areas
* Log into systems using devices provided, following guidance from site engineers
* Perform laptop refresh tasks and handover of new equipment to users
* Update workflow management systems accurately at each step of the migration process
* Identify and escalate issues to the Site Manager or Post-Migration Technical Support team
* Conduct daily manual stock checks and report findings accordingly
* Secure and store devices safely at the end of each day in line with security procedures
Requirements:
* Active SC Clearance (Security Clearance) is essential
* Proven experience supporting IT hardware deployment or refresh projects
* Comfortable working in secure, structured environments with high attention to detail
* Strong organisational and communication skills
* Ability to follow processes precisely and work collaboratively with technical teams
* Reliable and proactive approach to work in a fast-paced project setting
This role offers an opportunity to work on a high-impact deployment in a secure environment, ideal for candidates with a background in field support, early life support, or desktop refresh operations.
Apply today to be considered.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
Defense and Space Manufacturing and IT Services and IT Consulting
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