Job: Complaints Handler Area: Basildon Salary: £27,000 This role is working for a leading Social Housing Contractor within their Admin Team. this is a permanent position based Basildon Duties: * handling customer concerns and issues in a professional and timely manner to ensure customer satisfaction. * Liaising with other team members and third parties i.e. Sub-contractors * Dealing with incoming email queries * Managing the central tracker where the status of each complaint is kept, to ensure deadlines are met Job Type: Full-time Pay: From £27,000.00 per year Benefits: * Free parking * On-site parking Schedule: * Monday to Friday * Overtime * Weekend availability