Dynamics 365 CE Functional Consultant
Location: Home-based (occasional travel to Leicester office)
Salary: Up to £80,000 per annum
Region: Candidates must be based in England (Midlands or South)
The Opportunity
You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential.
Key Responsibilities
* Work closely with clients to gather and translate business requirements into tailored D365 CE solutions.
* Configure and implement Dynamics 365 CE to meet client needs, ensuring quality and compliance with best practice.
* Create and maintain high-quality documentation including functional designs, test plans, and training materials.
* Collaborate with technical teams to deliver scalable, maintainable customisations.
* Lead client workshops, conduct user training sessions, and provide post-go-live support.
* Manage UAT cycles, resolve defects, and ensure successful delivery outcomes.
* Stay up to date with the latest Microsoft technologies, particularly within the Power Platform.
About You
* Proven experience delivering Microsoft Dynamics 365 CE (Customer Engagement) solutions.
* Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks.
* Excellent documentation skills – examples will be requested at interview.
* Confident communicator, able to influence both technical and non-technical stakeholders.
* Strong functional knowledge including business rules, process flows, and interface customisation.
* Flexible and proactive, with the ability to work independently or collaboratively as required.
* Based in England, within reach of the Midlands or London for client site visits.
Apply today to be considered for this outstanding role within a dynamic and forward-thinking consultancy – lucy.elliott@conspicuous.com