Main Duties Include
* Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
* Measure and Manage Sales Advisors against their KPIs
* Daily communication with the team to include team briefs, updates on performance and constructive feedback where customer standards are not being met
* Recognise excellence with constructive feedback and use positive communication to engage the team
* Engage the team to believe in achieving branch goals and challenge any disruptive behaviour
* Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date
* Ensure our team delivers a solution where we have not met customer service requirements
* Instil a solution based customer service mentality
Working Hours
45 (average) hours Monday to Friday, including alternate Saturday working
About You
The ideal Assistant Branch Manager will have experience of working in a strong, sales, target driven environment, providing excellent customer service.
What You'll Need To Succeed
* Display qualities to manage and motivate a diverse team
* Driven to achieve
* Able to set high standards of work and appearance
* Be focused on delivering excellent customer service
* Confident and capable of leading by example
* Good interpersonal and leadership skills
* Ideally have experience of P&L Management, commercial management exposure
* Previous use of MAM or Allicat is desirable
* Automotive knowledge would be helpful, but isn't essential
What We’ll Offer
* Opportunity to earn a performance based bonus as part of this role
* 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
* Free flu vaccine
* Health & wellbeing tools
* Free support from pension experts
* Life assurance scheme
* Discounts from 100’s of household names including Asda, Nike & John Lewis
* A suite of financial wellbeing products including advances and savings schemes
* Paid time off to volunteer
* Training qualifications and career progression opportunities
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