Case Administrator – Custody
Join our team at HMP Thameside. We are seeking a Custody Case Administrator to support our Offender Management and Gangs service, ensuring effective delivery of administrative and organisational support for custody case managers.
Company Description
Catch22 works to build a society where each person has a good place to live, good people around them, and a fulfilling purpose. We call these our "3Ps" – Place, People and Purpose. We improve lives on the frontline and use our knowledge to change the system.
Responsibilities
* Collect, prepare, collate, and record offender information in paper and electronic systems.
* Perform data entry, revision, and retrieval operations for the OmU database.
* Monitor compliance with contract Key Performance Targets (KPTs) and update coordinators on weekly target achievements.
* Prepare minutes for Offender Management meetings (Discharge Boards, MARAP, Sentence Planning, etc.).
* Liaise with external agencies (Police, Probation, CRC) to support sentence planning and offender management.
* Provide comprehensive administrative support to case managers and senior managers.
* Cover colleague duties during absences or emergencies.
* Assist with Home Detention Curfew (HDC) and Observation, Categorisation and Allocation (OCA) processes.
Qualifications
* General knowledge of prison departments and functions.
* Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
* Experience in comparable administrative work in an office environment.
* Ability to prioritise tasks and organise work effectively under tight deadlines.
* Strong organisational and administration skills.
Contract
Permanent
Hours & Work Pattern
38 hours per week
Salary
£27,990 per annum
Location
HMP Thameside
Closing Date
1630 on 22nd October 2025
Screening
Successful admission to post subject to enhanced DBS check, HMPPS vetting check, and Right to Work in the UK check.
To Apply
Please provide your CV, cover letter, and completed screening questions. Use reference REF3411Z in your message.
AI Use Notice
Do not use AI to exaggerate skills or create generic responses. All applications must reflect the applicant’s true experience.
Commitments
Catch22 is committed to Ban the Box, safeguarding, and providing equitable opportunities. For more information please see our Job Information Pack.
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