The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person-centred, flexible approach to the care and support we provide. The Percy Hedley Foundation has three main sites providing specialist education, adult day services, and residential care to our service users. Our sites are based in Forest Hall, Killingworth, and Jesmond.
We work towards excellence every day, and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn, and be part of a world adapting to change.
The Role
Please note: due to the current demands of the service, this requirement is for female staff only in order to provide support to female residents.
We are seeking a Support Worker with a passion for helping people to join our team at Tyne House on a permanent basis. Tyne House is a residential site with 10 specialist rooms, offering tailored and positive support to individuals with specific and complex needs within our adapted-for-purpose building, based in Jesmond, Newcastle.
As part of the team at Tyne House, you will support residents with hearing impairments in their ongoing development and daily living. Your role involves ensuring residents' needs are met by following support plans and providing practical and emotional care to enable further independence and achieve positive outcomes.
Residents communicate through BSL, VOCA's, word boards, print symbols, and pictures. Successful candidates will encourage and promote effective communication for all residents.
You will support residents with daily household tasks such as shopping, cooking, tidying, and washing. The role also includes administering medications and supporting with personal care tasks. There may be times when residents need support managing behaviors of concern, and training will be provided where needed.
Residents are encouraged to participate in the community, and staff support them to access social events and activities such as visiting the local pub, deaf community groups, bowling, and swimming.
This is a high-energy, friendly service focused on delivering high standards of person-centred care. The ideal candidate will have a proactive approach, excellent communication skills, a good sense of humor, and a solid understanding of positive behavior support.
Applicants should have previous experience in a care setting and understand the importance of routine and structure for residents. A commitment to inspiring and positively impacting residents' lives is essential.
This service provides 24/7 residential care; therefore, full flexibility from Monday to Sunday is required.
If you believe you have the qualities to join our team, we would love to hear from you.
At Percy Hedley, we encourage career development and progression through robust training programs and opportunities across the wider Foundation.
Benefits include:
* 23 days annual leave plus bank holidays, increasing to 28 days after 5 years of service (pro-rated for part-time staff)
* Access to a rewards scheme for savings on shopping
* Contributory Pension Scheme (matched contributions up to 5%)
* Induction and ongoing training
* Employee Assistance Programme
* Cycle to Work Scheme
* Wellbeing support, including occupational health, physiotherapy, and counselling services
* Discounted Nexus Travel Corporate Pop Card (payments spread over 12 months, deducted from salary)
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff and volunteers are expected to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974, and employment is contingent upon an Enhanced DBS check, barring checks, and other employment clearances such as references, in line with regulator requirements.
This role involves working directly with children and/or vulnerable adults and is classified as regulated activity. All shortlisted candidates will need to complete a criminal records self-declaration form before interview, and an online check will be conducted prior to interview.
It is an offense to apply if barred from working in regulated activity related to children, and the Foundation reserves the right to respond accordingly.
As a disability confident employer registered and accredited by the scheme, we encourage all applications and are available to provide guidance or support during the application process.
Please access our vulnerable adults protection policy via the provided link.
This recruitment is ongoing; the vacancy will close once a suitable candidate is appointed.
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