Job Summary As a Senior Bar Staff member, you will be responsible for creating an inviting atmosphere, serving beverages, and ensuring that all patrons have a memorable experience. Your expertise in food safety and preparation, along with your ability to upsell menu items, will contribute significantly to our establishment's success. Responsibilities - Maintain a full knowledge of all products and services to ensure consistency in service and standards. - Represent the Company in a professional manner at all times, upholding the brand, customer service and operating standards and values. - Maintain, enforce and comply with any and all premises licence conditions in relation to the operation of the business. - Maintain high standards of cleanliness and organisation at the bar area. - Prepare and serve a wide range of beverages, including cocktails, coffees, wines, and soft drinks. - Ensure compliance with food safety regulations and best practices in food preparation. - Engage with guests to provide exceptional service and enhance their experience. - Upsell food and drink items to maximise sales opportunities. - Manage time effectively during busy periods to ensure efficient service. - Assist in training and mentoring junior bar staff as needed. - Coordinate what is required for all bookings/events and delegate tasks in order to deliver the perfect event for our customers. This covers room hire events as well as sports bookings. - Oversee running events with numbers varying from 10 - 300 - Handle customer inquiries and resolve any issues promptly and professionally. - Collaborate with kitchen staff to ensure smooth operation between the bar and restaurant areas. - Working with the manager, manage and develop effectively the employees working under his/her control to maximise efficiency, personal development and performance. Qualifications - Proven experience in a bar or hospitality environment, preferably in a senior role with a minimum of 3 years experience. - Strong knowledge of food safety practices and culinary techniques. - Excellent guest service skills with a friendly and approachable demeanour. - Ability to upsell effectively while maintaining guest satisfaction. - Good time management skills to handle multiple tasks efficiently during peak hours. - Basic maths skills for handling cash transactions accurately. - A passion for hospitality and a commitment to delivering high-quality service. Join us in creating unforgettable experiences for our guests while working in a lively environment that values teamwork and excellence! mcg1