Hours of Work
37.5 hours per week, Monday - Friday 09:00-17:00 with some flexibility
Project Description
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us
The service provides floating housing-related support with the aim of preventing homelessness, helping individuals and families sustain their accommodation, and promoting long‑term independence and wellbeing. It supports people to develop the practical skills, confidence, and stability they need to live safely within their homes and communities.
Central to the service is a strong focus on early intervention—identifying housing issues before they escalate, addressing risks promptly, and increasing resilience so that people can better manage their circumstances in the future.
The service works in close partnership with the Council’s Parenting and Family Support Team, ensuring that families receive coordinated support around both housing needs and wider wellbeing. This includes helping families maintain a safe, stable, and child‑friendly home environment, linking them to Family Centres, parenting programmes, early‑years services, and, when appropriate, connecting them to the Gateway team for more intensive support.
Support includes help with tenancy sustainment, liaison with landlords, assistance with housing applications or moves, improving budgeting and income maximisation, ensuring connection to utilities, and reducing debt‑related pressures. It also helps individuals and families access essential services such as healthcare, education, childcare, training, and community activities, all of which contribute to long‑term housing stability.
Overall, the service aims to strengthen independence, prevent crises, and reduce the risk of homelessness by providing practical, proactive, and family‑centred housing support across the county.
Purpose of Role
To coordinate and provide support that enables and empowers service users to address their housing and/or personal difficulties, build their skills and confidence improving their ability to maintain their current or future accommodation. The support will develop independence to enable people to improve their control, understanding and involvement in dealing with the issues that affect them, and assist service users to achieve their preferred outcomes.
This role is subject to an Enhanced DBS disclosure.
Driving Licence and use of a vehicle is Essential.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Closing date for this vacancy is 16th March 2026 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464
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