Job Description
Hotel General Manager – Luxury Country House Hotel & Spa
Location: Buckinghamshire
Salary: Market Leading + Bonus
Our client is seeking an exceptional Hotel General Manager to lead a stunning 5-star country house hotel, spa, gym, and leisure operation in Buckinghamshire. This is a flagship leadership role requiring a commercially astute, guest-focused professional with a strong background in luxury hospitality and wellness.
The Property
This prestigious estate offers:
* 5-star luxury accommodation
* Destination spa with treatment rooms
* Fully equipped gym and indoor pool
* Award-winning restaurant and private dining
* High-end weddings, conferences, and exclusive-use events
The hotel is recognised for its outstanding service, refined F&B offering, and premium wellness experience.
The Role
As General Manager, you will take full P&L responsibility for the hotel, spa, and leisure facilities, driving performance across all revenue streams while maintaining impeccable 5-star standards.
You will lead a large, multi-departmental team, ensuring seamless guest journeys from arrival to departure across rooms, dining, spa, and events.
Key Responsibilities
* Deliver exceptional 5-star guest experiences across all touchpoints
* Lead and inspire Heads of Department across Rooms, F&B, Spa, Leisure, Sales, and Events
* Drive revenue growth in rooms, spa memberships, treatments, weddings, and corporate business
* Implement robust yield and cost-control strategies to maximise profitability
* Oversee spa and leisure performance, including memberships and retail
* Maintain brand standards, Forbes/LQA-style service levels, and compliance
* Develop strong local, national, and international market presence
* Manage budgets, forecasting, and full P&L accountability
About You
We are looking for a proven luxury hotel leader who:
* Is currently a General Manager or Resident Manager/Hotel Manager within a 5-star hotel or resort
* Has significant experience overseeing spa and leisure operations
* Has a strong track record in luxury weddings and events
* Is highly commercial with experience driving ADR, RevPAR, and ancillary revenues
* Leads by example with a visible, hands-on management style
* Is passionate about team development and 5-star service culture
* Has strong financial and operational expertise
The Package
* Competitive salary
* Performance-related bonus
* On-site accommodation available if required
* Pension and company benefits
* Excellent career progression within a luxury hospitality portfolio