About Us...
Sofitel London Gatwick is the perfect blend of style and convenience. With 518 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel has gym facilities and 14 flexible conference and meeting rooms with space to accommodate up to 300 guests. It offers an exclusive walkway straight into the airport's North Terminal.
A Bit About What You Will Do...
Food and Beverage Managers in our stylish hotel contribute to the development of departmental strategies, while continually focusing on achieving hotel profitability through revenue generation, cost control, and guest satisfaction.
Monitor the division's performance and service standards through analysis of guest feedback and financial results, initiating corrective action as needed.
Develop and implement strategies to enhance guest satisfaction and loyalty.
Assist with the preparation of the annual operating budget and manage departmental budgets to ensure targets and objectives are met.
Effectively manage accounting procedures and ensure the security of all financial transactions across the outlets, continually reviewing and amending as necessary.
Ensure monthly stock takes are being completed, evaluated and appropriate action is taken.
Assist in the development and implementation of new menus and marketing programs.
Monitor and initiate social media activities to generate interest and increase revenues.
Create an engaging environment for the team and motivate employees through recognition, reward, training and development, with a focus on retention.
Address guest concerns appropriately, solicit feedback, and build relationships to drive continuous improvement in guest satisfaction.
More About You...
Strong leadership and motivational abilities.
Clear communicator with the ability to interact across all levels.
Being driven to deliver outstanding and memorable guest service.
Full understanding of financial aspects, budgeting and profit and loss.
Strong analytical and organisational skills.
Proactive approach to problem-solving.
Flexibility to adapt to changing priorities and operational needs.
Proven experience in managing, coaching, challenging and developing teams.
Approachable and positive manner with a "can do" attitude.
A smart and professional appearance.
Proven track record in a similar position within a 4-star hotel.
High standard of English, both written and spoken.
Comprehensive user of point of sale and inventory systems.
Holder of Alcohol License, Food Hygiene and Health & Safety Certificates.
Experience of working with brand standards.
What's In It For You…
Competitive salary
Holiday – 28 days holiday, enhanced after 5 years of service.
But there's more...
Free meals on duty.
Complimentary on-site parking is available whilst on duty.
Discounted employee friends & family rates at Arora Hotels.
Food and beverage discounts.
Christmas gifts and employee parties.
Introduce a friend scheme.
Cycle 2 work scheme.
UK attraction discounts @ Merlin Entertainments.
Taste card.
Life assurance scheme.
Wage stream.
Employee assistance programme.
Arora star employee recognition.
Long service recognition award.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Skills
Fluent in English