Job Description
ASSISTANT AFTERSALES MANAGER – DORCHESTER
Job Role – Assistant Aftersales Manager / Senior Service Advisor / Assistant Service Manager / Service Reception Manager
Job Location – Dorchester, Dorset
Salary basic 28k OTE 34k
Hours:
Monday – Friday 08.00 – 18.00 and alternate Saturdays 08.00 – 13.00
You will have previously worked in a similar role, or perhaps a Assistant Service Manager, Front of House Manager, Workshop Controller or Senior Service Advisor.
Responsible for:
1. Implementing the Service Departments After Sales strategy (in respective area)
2. Maximising volume and gross profit in line with established targets
3. Managing costs
4. Ensuring the Service Team uses the agreed after sales processes to maximise profit opportunities.
5. Ensuring all activities of the Service Team deliver outstanding after sale customer service
6. Providing direction and support to the Service Team to ensure the delivery of agreed targets.
7. Maximises the performance of the Service Department with the Aftersales Manager, through effective recruitment, coaching, management and development.
Salary and Benefits
8. A competitive basic salary based on experience and capability
9. Bonus
10. Pension Scheme
11. Fully supported ongoing training with our manufacturer partner, to allow career progression.
Hours: Monday – Friday 08.00 – 18.00, Alternate Saturday mornings 08.00 – 13.00
This is a superb position with an industry leading dealer group.