Junior Application Support Developer – Getronics, Northampton, UK
Getronics is a global technology leader with a diverse team of over 4,000 colleagues in 22 centres. Our mission is to deliver reliable IT services and solutions that empower organisations to maximise their business potential.
What we can give you
* 37.5‑hour working week with flexible working options
* 25 days holiday (plus statutory bank holidays)
* Hybrid working – 2 days in the office (Rushden)
* Full training and continuous development through our NorthStar online learning platform (80,000+ courses)
* Employee referral scheme
* Flexible benefits package tailored to a wide range of needs
* GetVibes – active listening programme that enables continuous improvement
* 24/7 Employee Assistance Programme access
* 1‑day paid leave to volunteer in local community projects (ESG support)
* Company pension scheme, life assurance, and free Digital GP App via Aviva
* Private medical cover from 12 months
* Global Recognition Program – 40+ awards last year under RecogniseMe
Role Purpose
An opportunity to join an experienced support and development team as a junior consultant to support and further develop our customer’s website. Training will be provided. We are seeking self‑motivated individuals with an IT background ready to learn and develop new skills.
What to expect – Responsibilities
* Develop and support the website and associated applications.
* Assist the Team Leader in future projects through full project life cycle (specification, development, system testing, implementation and ongoing support).
* Provide technical support to the customer and attend daily Scrum Teams meeting.
* Participate in out‑of‑hours support for deployments and other business‑critical events.
* Act as an IT ambassador, balancing customer satisfaction and efficiency.
* Own incidents and IT requests, resolving and communicating on a timely basis.
* Escalate customer issues and coordinate closely with other service teams.
* Monitor and prioritise workloads; work independently and as part of a team.
* Provide remote support via remote access tools and clear communication.
* Self‑train on current development and programming methodologies whilst supporting existing systems.
What we expect from you – Qualifications
* Strong customer focus, ensuring delivery of exceptional service and superior value.
* Experience using best‑practice IT Service Management tools for handling customer tickets.
* ITIL knowledge in Incident Management and other ITIL Service Operations (advantage).
Required Technical Skills
* .NET developer in C# using Visual Studio and GitHub.
* SQL Server knowledge including Stored Procedures and Indexing.
Desirable Technical Skills
* SOLR knowledge.
* Linux skills.
* Previous experience in a support and development role.
* Exposure to iOS and Android app development.
What to do next
If this role matches your skills and you are looking for a new opportunity, please submit your CV and contact details below. We would appreciate a short message explaining why you are interested in the position and Getronics.
As a business, we offer an Employee Referral Programme. If you know someone who would be a perfect fit, please send them a link to the careers page.
If you would like to ask any questions regarding our vacancies, Getronics or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 814 1055 or email into weallmakeuk@getronics.com.
We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.
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