Job Ref: JI28009
Branch: Leonardo Hotel Plymouth
Location: Leonardo Hotel Plymouth
Salary/Benefits: Competitive Salary
Contract type: Fixed Term
Hours: Full Time
Shift pattern: // Shifts Vary on A weekly Basis
Hours per week: 40
Posted date: 30/09/2025
Closing date: 01/11/2025
Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As an Interim Duty Manager, you'll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role You'll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests' expectations. We're looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality
Some of the perks you could enjoy include:
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you've been dreaming of
* Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
* Meals on duty
* Talent referral scheme: earn yourself a bonus for recommending a friend to join us
* We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
* The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
As a Duty Manager, you will:
* Be yourself
* Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality
* Have strong operational knowledge with the ability to work across departments as required
* Support other managers with interviews and recruitment- it's a team effort
* Coach and train new starters- we want everyone to feel confident in their new role
* Have excellent problem-solving skills with the confidence to manage conflicts or complaints seamlessly
* Collaborate with your local HR team to host engaging activities for the team
* Preferably have experience working in a branded hotel or restaurant?
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression. In order to thrive here, you need to enjoy working at pace. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years'; there's never been a more exciting time to come join us
About Leonardo Hotel Plymouth
This straightforward, modern hotel is 12 minutes from the National Marine Aquarium and 8 miles from Dartmoor Zoo. The simple, contemporary rooms feature free Wi-Fi, flat-screen TVs and work desks, as well as tea and coffeemaking equipment. Upgraded rooms include harbour views. Some offer sofabeds. There's a casual restaurant, as well as a bar offering light meals and TV sports.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993 With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off