We're looking for Events Team Members to join our Food & Beverage team at the UK's number 1 zoo! Multiple positions available - permanent 20-hour contract and temporary minimum 8-hour contract. Additional hours may be available during busy periods. Please specify your preferred role in your cover letter.
As part of our Events Team, you'll play an important role in delivering exceptional service across our wedding and events space, The Square, and our award-winning British gastro-pub, The Oakfield. With exciting plans for 2025 and beyond, there's never been a better time to join us!
The Role
As an Events Team Member, you'll support the smooth running of weddings, parties, conferences, and other events at the zoo. Your role will be hands-on, varied, and focused on ensuring every guest enjoys a world-class experience.
* Assisting with event setups and pack downs, ensuring spaces look their best
* Welcoming and serving guests with a friendly, professional manner
* Supporting food and beverage service, including serving meals, drinks, and clearing tables
* Maintaining cleanliness and presentation across event spaces
* Working with colleagues and managers to deliver seamless events from start to finish
Requirements include:
* Excellent customer service skills, ideally gained in a similar environment such as an event space
* Excellent communication skills and teamwork
* A good level of numeracy and literacy for taking orders, reading menus, and processing payments
* Cash handling experience
* Ability to think on your feet and adapt to various scenarios
* A keen eye for detail and passion for high standards
* You must be aged 18 or older due to licensing requirements
Desirable Requirements
* Bar and/or barista experience would be advantageous
What makes Chester Zoo a great place to work?
We are a diverse team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, and environmental policy influencers, all working to make Chester Zoo the best in the world and our planet a better place.
As the UK's biggest and best zoo, we have ambitious goals and exciting plans. We are inclusive and invest in our colleagues' career development. Our unique working environment allows you to see critically endangered animals like orangutans, giraffes, and tigers during your lunch break.
We recommend submitting your application promptly as shortlisting and interviews may occur while the advert is live. We reserve the right to close vacancies early.
The Package
* Variety of shifts, including during zoo hours, early mornings, evenings, and late nights for events
* Multiple contracts (permanent & temporary)
* £12.21 per hour
* Hours vary based on contract, including weekends, bank holidays, and evenings
* Additional hours and overtime may be available
* Annual leave accrued based on days worked
* Staff pass for zoo visits during time off and complimentary tickets for friends and family
* Free travel on the X1 bus service from Chester and Ellesmere Port
* Healthcare plan and employee assistance (depending on contract)
* Discounted gym membership, cinema tickets, restaurants, shops, and more
* Pension scheme (depending on contract)
* Subsidised staff canteen
* Online discount and cashback schemes
* Free entry to affiliated zoos and collections through BIAZA, including Blue Planet Aquarium
#J-18808-Ljbffr