University Arms, Regent Street, Cambridge, Cambridgeshire, CB2 1AD
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ABOUT US
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker's Piece is the Hotel's quintessentially British Restaurant and Bar Parker's Tavern, Library Lounge, and beautiful 272 square metre wood panelled Ballroom.
Opened in 1834 as a Coaching Inn, University Arms is Cambridge's oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's 'go to' destination, alluring visitors with the promise of a sense of modern luxury.
What Will You Be Doing
As a Housekeeping Supervisor, you will play a key role in overseeing daily housekeeping operations, conducting inspections, and guiding Team Members to deliver consistent luxury standards. You will work closely with the Assistant Head Housekeeper and Head Housekeeper to ensure an efficient, well-coordinated operation
THE DUTIES
Supervise daily housekeeping activities across guest rooms and public areas
Conduct room inspections to ensure cleanliness and brand standards are met
Support, train, and motivate room attendants and housekeeping staff
Allocate tasks, monitor progress, and report any issues or maintenance needs
Ensure trolley, linen, and pantry areas are clean, organised, and fully stocked
Handle guest requests and resolve issues professionally
Monitor adherence to health, safety, and hygiene procedures
Support stock management, ordering, and inventory checks
Assist with new starter onboarding and ongoing team development
Communicate effectively with the front office and maintenance team
What Are We Looking For In You
Have previous experience as a Senior Room Attendant or Housekeeping Supervisor (luxury hotel experience preferred)
Demonstrate excellent attention to detail and quality control
Have strong leadership and communication skills
Are proactive, organised, and able to prioritise in a fast-paced environment
Are confident in handling guest interactions and solving problems
Work well both independently and as part of a team
Are flexible to work a variety of shifts, including weekends and holidays
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
Competitive salary
Free meals on duty
Team Member Parties
Room and F&B discounts across the Marriott portfolio
Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them
Right To Work
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
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University Arms Regent Street, Cambridge, Cambridgeshire, CB2 1AD
Job RefUNI1451
BranchUniversity Arms
LocationCambridge
Salary/BenefitsCompetitive Salary - £29,702.40
Contract typePermanent
HoursFull Time
Hours per week40
Date posted25/02/2026
Closing date27/03/2026