Business Administrator (Part-Time, 30 Hours)
Location: Twycross Zoo (on-site)
Salary: £20,123.10 per annum (pro-rata)
Contract Type: Part-Time, 30 hours per week, Permanent
Working Hours: 30 hours, 5 days over 7, predominantly Monday to Friday, 8:00am – 2:00pm
Why Join Restaurant Associates Venues?
At Restaurant Associates, we celebrate individuality, nurture talent, and deliver exceptional catering experiences across visitor attractions, including Twycross Zoo. You’ll be supported by an experienced leadership team, gain exposure to a dynamic, fast-paced environment, and develop your skills within a collaborative workplace.
We offer a range of benefits, including:
* 20 days annual leave (pro-rata) plus bank holidays
* Free staff meals whilst on shift
* Free on-site parking
* Exclusive travel discounts
* Access to Compass Group company perks & benefits.
* Exclusive Parks at Work discounts and promotions
* Assess to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
* On-site F&B discounts
About the role:
We're seeking a highly organised and detail-focused Business Administrator to provide essential administrative, financial, and operational support for our catering operations at Twycross Zoo. This part-time role is a fantastic opportunity to work in a high-profile visitor environment while contributing to the smooth running of day-to-day operations.
Main Responsibilities:
* Managing cash and processing daily takings accurately
* Completing financial and operational reports
* General HR administration support
* Supporting the Kitchen team with administrative tasks
* Maintaining filing systems, managing documentation, and handling enquiries
* Assisting with payroll and other finance-related processes as required
* Supporting ad-hoc projects and contributing to process improvements
The Ideal Candidate Will Have:
* Experience of working in a high-volume, busy environment
* At least 2 years’ administration experience
* Strong cash-handling experience
* Proven ability to manage and streamline processes
* Excellent communication skills and a professional telephone manner
* High attention to detail with strong organisational and time-management skills
* Proficiency in Microsoft Word, Excel, and PowerPoint
* Ability to maintain confidentiality and handle sensitive information with integrity
* A proactive, positive approach and a collaborative team spirit
Desirable:
* NVQ Level 2 or equivalent qualification in a relevant area
About us:
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.
Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.