Senior account manager - consumer health

Do You

• Have a passion for working in consumer health and wellbeing?
• Get excited pitching to media and building relationships with journalists?
• Want to be part of an award-winning team, working on campaigns for brands like Specsavers and ASICS?

Then you might just be the Senior Account Manager we are looking for!

Golin Ketchum is recruiting an ambitious Senior Account Manager to join our Consumer Health team. From using humour and entertainment to challenge the stigma around hearing loss, to developing a PE kit to empower girls to stay active, to partnering with a global superstar to encourage people to access mental health therapy - our work is bold, creative, culturally relevant and, most importantly, meaningful.

About The Role

We’re looking for a media savvy Senior Account Manager to join our Consumer Health team and work on leading consumer health and wellbeing brands. The ideal candidate will have excellent media relations expertise and contacts, particularly with consumer lifestyle, wellbeing and health journalists. The role involves counselling clients on media strategy, curating stories, managing a team to generate earned media coverage, managing high profile consumer campaign launches as well as managing a range of experts and influencers from KOLs to celebrity talent and conducting research projects.

This is a fantastic opportunity to work on well-known consumer health brands, playing a central role to deliver impactful earned-media strategies and award-winning creative campaigns.

Day-to-day Responsibilities Include

• Develop impactful materials that are tailored to different audiences and ready for delivery
• Review others’ work and provide clear direction on how content may be improved
• Use your understanding of the media landscape to target journalists and strategies to gain the best cut-through when selling in, and share media knowledge with junior team members
• Manage client requests and troubleshoot issues were necessary; this includes advising and managing the team on what is required to resolve them, being the lead go-to person across all account activities
• Manage medium/larger projects from start to end, including effective time and project management, factoring in senior review, editorial and design
• Take personal responsibility for the day-to-day delivery of projects against agreed plans and budget, proactively flagging any changes or delays to clients with solutions
• Support senior leads in financial oversight and management of projects, including budget trackers, invoicing, budgeting and forecasting
• Seek out opportunities for organic growth with existing clients and support senior team in the development of new business pitches

What Are We Looking For

• Experience at Account Manager or Senior Account Manager level in consumer health/wellbeing at a consumer or healthcare communication agency
• Highly skilled in generating media coverage in consumer health and lifestyle media
• Experience earning the confidence of clients and maintaining strong client relationships
• Experience developing content for consumer audiences including media materials
• Excellent organisational skills and ability to coordinate workload effectively
• Excellent verbal and written communications skills
• Understanding of and experience in contributing to new business and pitching
• Enthusiastic to learn new skills as part of a high-performing team

About Golin Ketchum

Golin Ketchum is the most awarded public relations agency of the decade. We create change that matters for our clients and our people. The kind of change that earns attention and shapes culture to build business. Formed in 2026 from the merger of two iconic PR agencies, Golin Ketchum combines fearless creative and strategic excellence, fueled by Omnicom’s industry-leading data and AI solutions, to uncover powerful insights and execute work that builds and protects the world’s greatest companies.

At Golin Ketchum, culture matters. We are fiercely ambitious yet fundamentally kind and collaborate obsessively with the best clients in the world.

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