Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.
We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK – and are excited to have recently opened our second store in the US – an established Interior Design and Trade business, a mail-order service, thriving website and an app.
We are currently looking to recruit a full-time Store Supervisor (Maternity Cover 9-12 months) to support our Retail Team, based at our store in Sunninghill, Berkshire.
In the Royal County of Berkshire, not far from the world-famous Ascot Racecourse and the prestigious Wentworth Golf Course, sits our Sunninghill store. At OKA Sunninghill all our products are available to view in at least one of their finishes, arranged into inspirational sets showcasing old favourites and new items from our collection.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Supervisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
Reporting directly to the Store Manager the Supervisor is responsible for assisting the Management Team in running one of our OKA outlet stores. You will assist in the organisation and execution of the general daily activities of the store, ensuring the team delivers an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
Provision of exceptional customer service to OKA customers
Key holder duties
Providing advice and guidance on products to customers in person and via phone
Generating and maximising revenue to meet sales targets
Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
Identifying sales opportunities
Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas
ABOUT YOU
Previous luxury retail experience, ideally within the furniture or homeware sectors
Passion for providing best-in-class customer service and building lasting customer relationships
Proven soft selling skills, including link-selling of complimentary products
Good organisational skills and the ability to prioritise
Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
Target-driven
Keen interest and enthusiasm for beautiful interiors
A creative, problem-solving spirit
Passion for the OKA brand
OUR BENEFITS PACKAGE
33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
Day off for your birthday
Health Cash Plan
Generous staff discount
Enhanced Maternity Pay
Employee Assistance Programme
Eligibility for a discretionary company Bonus Scheme
Discounts on 60+ UK retailers via My OKA benefits platform
Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your current salary, salary expectations, notice period and right to work information via the link provided.
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