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About The Role
We are seeking highly experienced and professional Security Officers to join our dedicated team at two iconic, high-profile venues in the heart of Central London. This is an exceptional opportunity for seasoned security professionals who thrive in fast-paced, dynamic environments and are committed to delivering outstanding service and uncompromising safety standards.
About The Role
We are seeking highly experienced and professional Security Officers to join our dedicated team at two iconic, high-profile venues in the heart of Central London. This is an exceptional opportunity for seasoned security professionals who thrive in fast-paced, dynamic environments and are committed to delivering outstanding service and uncompromising safety standards.
Ideal candidates will have a proven track record in high-visibility roles, demonstrating excellent situational awareness, strong interpersonal skills, and the ability to remain calm and effective under pressure. If you take pride in your professionalism and are passionate about creating a safe and welcoming environment for all guests, we want to hear from you.
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.
Job Description
* Maintain a professional, approachable, and welcoming presence at all times, ensuring guests feel safe and valued.
* Conduct thorough, respectful, and non-intrusive bag searches, adhering to established protocols and maintaining guest dignity.
* Respond swiftly and professionally to any potential security concerns, using sound judgment and discretion.
* Collaborate effectively with team members and venue staff to uphold the highest standards of safety, service, and guest experience.
* Monitor all access points vigilantly, ensuring only authorised individuals gain entry and maintaining control over restricted areas.
* Manage visitor entry and assist with crowd control, especially during peak times, to ensure smooth guest flow and minimise congestion.
* Act promptly and in accordance with venue procedures during emergencies, including fire, medical incidents, or evacuations.
* Communicate clearly and efficiently with fellow security personnel and venue staff, sharing relevant information to mitigate risks.
* Support and enforce venue policies consistently and fairly, contributing to a secure, respectful, and enjoyable environment for all guests.
Essential Skills
Essential Requirements:
* Valid SIA Licence (Security Industry Authority).
* Minimum of 2 years experience in a similar security role, ideally within busy or high-profile environments.
* Excellent communication and interpersonal skills, with the ability to engage confidently and respectfully with guests, staff, and colleagues.
* Demonstrated ability to remain calm, composed, and professional when managing challenging or high-pressure situations.
* Flexibility to work a variety of shifts, including evenings, weekends, and public holidays, as required by the venue schedule.
Desirable Attributes
* Previous experience in high-profile, public-facing venues, such as entertainment, hospitality, or corporate settings.
* Background in corporate hospitality, events, or other service-oriented industries, with a strong focus on guest experience and customer service.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other, Information Technology, and Management
* Industries
Facilities Services
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