Better places, thriving communities.
Main duties
· Enforce Health, Safety and Environmental policies
· Support in the recruitment, motivation, development and retention of the best people
· Effectively support the development of engineers and sub-contractor capabilities
· Achieve the highest standards of quality, service and presentation of the business
· Support the effectively delivery of PPM and reactive works
· Foster client relationships and develop a culture of trust and respect
· Provide engineering support on technical improvement · Day to day management of relevant employees including conduct, performance, attendance and capability. Taking the necessary and appropriate actions to address any inappropriate behaviour or low standards, with support and advice from HR · Attendance on HR related courses to ensure competence in dealing with people management responsibilities · Monitor changes in legislation and support the dissemination into the operation / teams · Identify training needs specifically for CORGI, NICEIC and HV. · Ensure company compliance with statutory regulations · Liaise with client Technical Team on technical issues and provide cost effective solutions. · Liaise with outside agencies on technical matters · Support the operations teams in control and management of specialist sub-contractors where necessary · To understand and complete all work related documentation accurately and on time · To understand and comply with policies and procedures · To carry out work in a safe and diligent manner · To attend and fully participate in training and appraisal activities as required · To undertake additional duties in line with capabilities as required
Working within the MITIE values – core competencies
Value Indicators
People · Treats others with dignity and respect · Communicates well (verbally and in writing) with colleagues and clients · Works harmoniously with others, helping to generate a positive team atmosphere · Builds effective working relationships · Honours customer (internal and/or external) commitments · Leads by example
Passion · Undertakes all tasks willingly, prepared to go that extra mile · Completes all tasks, including paperwork, accurately and on time; always maintaining a high standard · Demonstrates a professional attitude and approach at all times · Takes pride in their appearance and is punctual · Ensures own and others Health and Safety at all times · Uses own initiative where appropriate · Takes responsibility for planning and organising own work where appropriate
Fresh
thinking · Seeks opportunities to improve existing processes and procedures · Provides creative but practical solutions to problems · Participates and makes constructive suggestions for solutions and improvements
Exciting
futures · Takes ownership of personal development · Seeks opportunities for development · Puts learning into practice · Actively participates in training and development opportunities · Actively participates in review meetings and performance appraisals
Person Specification
· Technically Qualified Engineer to HNC/ONC level – HVAC or dual trade (or equivalent)
· Previous technical experience in a relevant technical role
· Previous supervisory experience preferred · Good people management skills/capability · Able to communicate well with both internal and external customers · Basic Computer literacy
Note
This job description Is intended to give the post holder an appreciation of the role envisaged
for this position and the range of duties undertaken. Specific tasks and objectives will be
agreed with the post holder throughout the period of employment. The job description may
be varied from time to time by the Company to reflect changes in the post holder's role
and/or the needs of the business.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Harnaik Sahdra at .