Front Desk Receptionist
Ripon, England
Hear and Now Ltd is a growing, private Audiology clinic located on Queen Street in Ripon. We specialise in hearing care, tinnitus, and wax removal. As our Receptionist, you will be the first point of contact at Hear and Now. You will meet and greet clients daily and manage the reception area. You will work with other staff members who will offer you training and continued support to develop in the role. In addition, the ideal candidate should be comfortable taking initiative and educating themselves to understand the Audiologist role, the hearing aid market and other areas of the business.
Job Description
* Responding to queries in person and via telephone, email and social media
* Managing the online diary for audiologists
* Booking new and existing clients in and keeping their records up to date
* Taking payments and cash handling
* Managing payment plans
* Ordering stock when requested
* Using a combination of MS office applications for documents and databases
* Using online applications for tasks
* Ensure the reception area is kept clean, safe and sanitary, e.g.: hoovering, disinfecting surfaces
Skills we are looking for:
* Excellent interpersonal skills
*Experience using Microsoft Office programs
* Previous reception and/or diary management experience
* Professional and friendly manner
* Very organised with the ability to multi-task
* A desire to learn about the industry
Hours are 9:00am – 5:00pm two days a week. Due to the nature of the business, breaks and lunch times can vary depending on the diary.
Job Types: Part time, Permanent
Salary: £13.50 Per hour
Work Location: In person
Job Types: Part-time, Temp to perm
Pay: £13.50-£14.50 per hour
Expected hours: 16 per week
Benefits:
* Employee discount
* Flexitime
Language:
* English (required)
Work Location: In person