Overview
Store Colleague position at Pets at Home. Part-time role based at 2, Abbotsinch Retail Park, Washington Road, Abbotsinch, Paisley, Renfrewshire, PA3 4EP. Salary: £12.21 per hour. Contract Type: Permanent. Contracted Hours: 12 per week. Availability includes Tuesday, Friday and weekends.
We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.
Responsibilities
* Exceed customer expectations by delivering personalised and attentive service to ensure every customer feels valued.
* Uphold top pet care standards and ensure smooth store operations.
* Build strong customer relationships and enhance their experience with us.
* Collaborate with team members to achieve Pet Care Centre goals.
What You Will Bring
* Outstanding Customer Service: able to provide personalised service and make customers feel appreciated and understood.
* Strong Communication Skills: clear verbal and written communication with customers and colleagues.
* Effective Problem-Solving: address questions and resolve issues quickly and efficiently.
* Eagerness to Learn: interest in ongoing learning and development.
* Target Focus: awareness of targets in a retail setting to support business performance.
* Teamworking: collaboration to deliver excellent service.
* Flexibility: ability to work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen. Pets improve our health. Increase our life expectancy. Lower our blood pressure. They make us think. Make us care. And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what’s wrong. Our pet groomers are here to help them look and feel good. Our charitable foundation takes care of pets and their people in need. We’re one pet family with a shared love of the animals who make us who we are. We know that there’s nothing like the bond between pet and owner – many of us are pet owners too. And we’re here to make that bond stronger than ever.
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates.
Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly.
Application Context
Organisation: Pets at Home
Date Posted: 16-09-2025
Expiry Date: 18-09-2025
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