Purpose & Impact on Organization
Contribute to meeting or exceeding store sales and profi t targets by:
* Passionately inspiring consumer loyalty to the brand
* Effectively serving and selling to customers
* Diligently executing store operations
Key Responsibilities
* Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
* Execute the Brand Customer Service standards to meet or exceed customers’ expectations
* Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
* Use Seasonal Brand and product knowledge effectively during sales interactions
* Communicate product features and benefi ts and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
* Adhere to all established policies and procedures
* Execute and maintain established Visual Merchandising and In-Store Communication standards
* Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales fl oor
* Complete cash register transactions quickly and accurately
* Minimize loss in both, the stockroom and the sales fl oor
* Perform all store operations in a safe, effective and effi cient manner
* Collaborate productively and respectfully with team members
* Complete all applicable training programs and effectively apply the learning on the job
* Seek coaching and learning opportunities to continually improve your performance
Authorities
Not Applicable
Key Relationships
* Customers
* Peers and Supervisor
Knowledge, Capabilities and Experience
* Retail Professional Competencies (additions based on market needs)
Minimum Qualifications
* Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
* Basic numeracy, literacy and verbal communication skills (additions based on market needs)
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