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As a Contracts Manager, the post holder will work as part of a dynamic team responsible for effective procurement and contract management, in accordance with national and local strategies, policies and procedures, for the Trust contract portfolio including Mental Health and Community Services. The role supports the Trust in driving transformation as well as securing value for money in planning and service delivery and improvement. The role is designed to build a combination of contract management expertise and technical skills.
Responsibilities
* Support the Senior Contracts and Procurement Manager and the team.
* Effectively manage a portfolio of contracts defined upon appointment.
* Develop effective working relationships between internal functional support and business partnering teams.
* Ensure that contracts and agreements reflect internal processes and robust performance and contract management.
* Provide professional expertise to the outcome of business processes for direct commissioning, including defining current processes, facilitating discussions and advising on best practice.
* Contribute to the development of Trust‑wide service specifications and redesign of care pathways to ensure services commissioned provide quality and value for money.
* Work with contract leads and budget holders to manage value for money and efficiency opportunities through contract management.
* Maintain and promote relationships with key clinical and non‑clinical stakeholders.
* Work flexibly to support the wider contracts team as required.
Contract Management (Income and Expenditure)
* Assist in the administration of the contract management process and implement robust controls for all contracting matters.
* Update and manage the contract tracker, ensuring relevant documentation is agreed, accessible, up to date and aligned with NHS contracting rules.
* Support the management of all contract documentation and the Executive approval process, including contract variations.
* Lead negotiations for risk‑appropriate contracts to achieve Trust objectives and negotiate variations to existing contracts when necessary.
* Represent the organisation at contract performance review meetings and establish effective contract monitoring processes.
* Resolve contract disputes promptly, including remedial action plans for under‑performance.
* Liaise with costing and planning colleagues regarding service development proposals, new initiatives and tenders.
* Develop and maintain tools to routinely report on contract status, including queries, performance notices and remedial action plans.
* Maintain up‑to‑date expert knowledge of NHS Standard Contracts and apply any new national contract requirements as they emerge.
* Liaise with the costing team to ensure queries are responded to promptly.
* Build and maintain good working relationships with a broad range of commissioners on contract management matters.
* Interpret and ensure the Trust Standing Financial Instructions are followed throughout the purchasing process.
* Maintain up‑to‑date knowledge of NHS, Government and EU Purchasing rules for the public sector, ensuring Trust compliance.
* Provide contract management advice to budget holders on purchasing procedures, negotiation, extensions and retendering.
* Maintain the NHSE Atamis contract database on behalf of GHC, in line with national procurement legislation.
* Support the active management of contracts to ensure compliance with terms, levers, incentives and penalties, including claims management.
* Develop and maintain bespoke contract management databases for accurate recording of supplier performance and compliance.
* Delegate work to wider team colleagues and support the new supplier due diligence process.
* Contribute to performance improvement and coordinate participation in relevant working groups.
* Investigate causes of variance from plan and contribute to implementation of solutions.
* Develop and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision‑making processes.
We have a skilled and dedicated workforce of over 5,000 colleagues working across diverse services and sites, and across peoples’ homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
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