A chance to lead, inspire, and deliver exceptional guest experiences in one of the UK’s most beautiful forest locations.
* Location: Keldy (North Yorkshire)
* Salary: £30,900 per annum
* Working Hours: Full-time, 40 hours per week
* Days of Work: You will be working every Monday and Friday, with other days varying on a rolling rota.
We have an exciting opportunity for a Housekeeping Manager to join our passionate team at Keldy. Be part of creating memorable escapes in one of North Yorkshire’s most peaceful forest settings, ensuring our cabins are beautifully prepared for every guest.
Our cabins are deep in the forest; some are just visible between the trees and others enjoy an outlook onto grassy, sunlit glades.
Responsibilities
* Lead, support, and motivate the Housekeeping Team, creating a culture of teamwork, positivity, and excellence.
* Ensure all cabins are immaculately presented, maintaining the highest standards of cleanliness, hygiene, and maintenance.
* Deliver training, coaching, and performance reviews to help your team thrive and succeed.
* Respond quickly and effectively to guest queries and proactively manage guest feedback through our “Tableau” platform.
* Work closely with the Facilities Manager to ensure all housekeeping health & safety procedures are followed and maintained.
* Manage housekeeping equipment, laundry, and cabin inventory, ensuring all resources are maintained within budget.
* Oversee departmental budgets while delivering excellent operational results.
* Act as Duty Manager and deputise for the General Manager when required.
Skills & Experience
* Proven experience managing teams and budgets within housekeeping, hospitality, or a similar environment.
* Full UK driving licence and access to a vehicle.
* Strong leadership and communication skills with the ability to inspire and motivate others.
* Excellent organisational and time management skills with the ability to balance multiple priorities.
* Confidence handling high‑pressure situations with resilience and adaptability.
* A positive, can‑do attitude with the willingness to roll your sleeves up and support the team.
* Strong problem‑solving abilities and the initiative to deliver solutions quickly and effectively.
* A passion for the outdoors and motivation to work in all weather conditions.
* A commitment to delivering exceptional guest experiences and maintaining immaculate cabin standards.
Who Are Forest Holidays? Our business has been recognised as a force for good. Our holidays are unique, and so are we. We’re a team of 800 people, stewards of 244.5 hectares of forest, managing the land for conservation and creating spaces in nature for people to stay.
Benefits
* 23 days’ holiday plus bank holidays (increasing with service)
* 15% annual bonus based on company performance
* Enhanced parental leave - 24 weeks maternity, 3 weeks paternity at full pay.
* Long service awards and company events
* Secure your future with our company pension scheme
* One full paid day to volunteer
* Discounted food when working on location
* Health cash plan & life assurance
* Wellbeing events & activities
* Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
* Hundreds of discounts on top brands across the UK
Please note: If successful in the role, any job offer will be subject to pre‑employment checks, including a basic criminal record check.
Reasonable Adjustments
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
If you’re ready to lead a passionate team and create memorable stays for every guest, apply now.
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