Social network you want to login/join with:
Aftersales Manager / Service Manager – Maidstone / Ashford in Kent
Our client is a busy main dealership seeking to recruit an experienced and successful Aftersales Manager / Service Manager to run their service department.
Responsibilities include:
* Overseeing all aspects of the Service Department operations
* Reviewing CSI surveys and other measures for monitoring customer satisfaction
* Challenging and driving the performance of the Service department staff
* Managing, coaching, and motivating your team to build long-term staff satisfaction and potential progression
* Controlling costs for the department
* Monitoring performance against targets and budgets
* Controlling the recruitment process as required
* Performing performance analysis to identify weaknesses and implementing targeted marketing activities
* Reviewing Service KPIs regularly to track performance and identify trends
Candidate requirements:
* Previous experience as a Service Manager or Aftersales Manager with proven success
* Strong leadership qualities and the ability to represent the Brand and Dealer group effectively
* Demonstrable stable career progression
In return: You will work in excellent facilities for a company offering long-term career progression and a rewarding package.
#J-18808-Ljbffr