Family Support Worker – Dudley Metropolitan Borough Council (Targeted Early Help)
Location: Dudley Family Hubs & Cable Plaza
Service Area: Children’s Services – Targeted Early Help
Contract: Permanent, Full-Time
Are you passionate about making a real difference to the lives of children, young people, and families?
Dudley’s Targeted Early Help Service is growing, and we are looking for an empathetic and committed Family Support Worker to join our team. Based across Dudley’s Family Hubs and Cable Plaza, this rewarding role focuses on supporting families with complex needs in the community. You’ll bring compassion, leadership, and safeguarding practice to ensure the very best outcomes for children and families.
What You’ll Do
* Providing direct support to children, young people, and families tailored to their individual needs.
* Building trusting, positive relationships that empower families and promote resilience.
* Working collaboratively with other professionals, agencies, and community groups to deliver integrated early help.
* Helping families navigate services and access timely support through the Dudley Early Help Strategy.
* Ensuring safeguarding responsibilities are upheld at all times.
* Contributing to service development and ensuring practice aligns with Dudley’s Continuum of Need.
About You
* A compassionate and enthusiastic person who thrives in a team environment.
* Skilled at communication, supervision, and building effective relationships.
* Experienced in working with children and families with complex needs.
* Committed to continuous improvement and delivering excellent support.
Why join us?
You’ll be part of a forward-thinking, supportive service at the heart of Dudley’s Family First vision. We are committed to staff development, reflective supervision, and building a service where families get the right help, at the right time, from the right people.
For an informal discussion, please contact Rob Woodcock on 07799 070030.
To support diversity and inclusion in recruitment, we anonymise personal data during applications. Please remove your name and date of birth from attachments before uploading. Online application forms will be accepted for this vacancy; online facilities are available at public libraries within the Dudley Borough.
All applicants must be able to provide documentation proving their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem while applying for a position, please visit the WM Jobs Help Page at https://help.wmjobs.co.uk/. If the Help Page does not resolve your issue, contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information you provide against details held by the council and external organisations to protect public funds and prevent or detect crime, where the law allows us to do so. The Council’s Privacy and Disclaimer Statement is available at https://www.dudley.gov.uk/privacy-disclaimer-statement/
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.
Attachments
Employee Benefits List.pdf
FSW JD & PS - TEH.doc
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Human Resources Services
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