Join a growing, family-owned engineering business with a loyal customer base.
Office-based role near Chelmsford.
Varied position combining customer relationship management, sales support and coordination.
Friendly, close-knit team with regular social events.
Customer Account Manager
The Role
A fast-paced, office-based position focused on developing customer relationships and supporting sales activity. As customer account manager, you’ll handle incoming enquiries, manage orders, update CRM records, and proactively contact existing and prospective customers to generate sales opportunities. There’s also occasional opportunity to visit customer sites, adding variety to your week.
Requirements
* Sales or customer service experience
* Strong organisational skills and attention to detail
* Confident, engaging telephone manner
* Comfortable using IT systems and CRM tools
* A team player who enjoys a collaborative environment
The Package
* £35,000 – £42,000 basic salary (DoE)
* Uncapped commission scheme, £12k year 1 expected
* Private healthcare
* 20 days holiday + Bank Holidays increasing with service
The Company
A well‑established and expanding manufacturer of energy management equipment. Known for exceptional service, strong values, and a supportive team culture.
Location
Chelmsford, Southend‑on‑Sea, Basildon
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