Your newpany
A secondary school is seeking an Interim IT Technician to provide essential cover for a long-term absence. The school places a strong focus on digital learning and relies heavily on its IT services, particularly during busy periods such as examinations. You will be joining a supportive environment and working closely alongside an existing IT Technician to ensure continuity of service across the school.The school operates as a Microsoft-based environment, supporting staff and students with modern technologies to enhance teaching and learning.
Your new role
As Interim IT support, you will play a key role in the day-to-day support and maintenance of the school’s IT systems, ensuring minimal disruption during a critical academic period. Responsibilities will include:
1. Providing first and second-line IT support to staff and students
2. Supporting Microsoft 365 applications, user accounts and devices
3. Assisting with the maintenance of school networks, hardware and peripherals
4. Troubleshooting hardware, software and connectivity issues
5. Supporting exam-related IT requirements and ensuring systems are reliable during exam periods
6. Managing and responding to helpdesk requests in a timely manner
7. Working collaboratively with the existing IT Technician to maintain a high level of service
This is a temporary interim role initially until the end of July, with working hours of 08:30 – 15:30, Monday to Friday.
What you'll need to succeed
To be successful in this role, you will need:
8. Previous experience working as an IT Technician or IT Support Officer in education
9. Experience supporting Microsoft-based environments (including Microsoft 365)
10. Strong troubleshooting skills across hardware, software and networks
11. The ability to work calmly and effectively in a busy school setting
12. Strongmunication skills and a professional, approachable manner
13. An Enhanced DBS (or willingness to obtain one)
What you'll get in return
14. The opportunity to work in a supportive secondary school during a key academic period
15. A collaborative working environment alongside an experienced IT Technician
16. Consistent working hours of 08:30 – 15:30
17. Valuable experience within an education setting