Job Title: Packing / Customer Service Assistant
Location:Banbury
Pay Rate: £12.71 per hour
Contract Type: Temporary to Permanent
Working Hours:
Monday to Friday, 8:00am 5:00pm
(Flexibility required as hours may vary depending on workload)
Job Overview:
We are currently recruiting for a Packing / Customer Service Assistant to join a busy and fast-paced team. This is a varied role combining hands-on packing duties with customer service responsibilities, making it ideal for someone who enjoys both practical work and interacting with people.
This is a temporary to permanent opportunity for the right candidate.
Key Responsibilities:
1. Accurately packing products in line with company standards
2. Preparing orders for dispatch, ensuring correct labelling and documentation
3. Carrying out quality checks to ensure items meet required standards
4. Assisting with stock handling and general warehouse duties
5. Responding to customer enquiries via phone and email in a professional manner
6. Providing updates on orders, deliveries, and product information
7. Resolving basic customer queries and escalating where necessary
8. Maintaining a clean and organised work envir...