We are working with an established Hard FM & Projects contractor to appoint a Divisional Director. You will hold full strategic and operational responsibility for the business including P&L ownership, service delivery, compliance, commercial performance, and growth.
The role will be equally split between operational leadership, compliance and productivity but will also have a large element of business growth and strategic expansion. Key accountabilities include
* Define and execute the Hard FM business strategy aligned with overall company objectives
* Lead long-term planning, investment decisions, and market positioning
* Identify and develop new service lines, sectors, and growth opportunities within new and existing clients
* Harness and develop a data and tech platform to drive productivity and efficiency
* Represent the Hard FM business at board level and with key stakeholders
* Oversee delivery of hard FM services including M&E, HVAC, electrical, gas, water, fire & life safety, building fabric, and statutory compliance
* Ensure consistent service quality, operational efficiency, and continuous improvement
* Implement robust governance, reporting, and performance management frameworks
* Drive standardisation and best practice across contracts and regions
* Full P&L responsibility, including budgeting, forecasting, and margin control
* Drive revenue growth through contract renewals, upselling, and new business wins
* Lead pricing, bid strategy, and commercial negotiations for major contracts
* Manage cost control, supply chain performance, and capital expenditure
* Develop and foster long term strategic partnerships with senior & exec level customers
* Work closely with the work winning function to identify and develop business growth projects
* Cultivate a best in class delivery culture and drive continuous improvement initiatives across the management and delivery team
We are looking for a modern, collaborative and creative leader. You must have been responsible for a large scale hard FM, maintenance and projects business. It is imperative you have a customer first, growth mindset and be commercially and financially astute.
This is a fantastic opportunity to join a progressive business who are heavily investing in their Hard FM capability.
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