Job Description
Account Consultant - Central London - (IP & Internet Solutions)
First Point Group is urgently looking for a Customer Account Executive (Mid level) to join our blue chip customer to focus on the London Markets. The position is office based in Central London.
Major Duties & Responsibilities
1. Manage and grow a portfolio of existing enterprise and carrier accounts within the IP and Internet services domain.
2. Drive customer retention and revenue growth by identifying opportunities for upgrades, renewals, and expansion of IP-based solutions.
3. Understand customer network environments and recommend optimal IP, Internet, and connectivity solutions (e.g., IP Transit, Ethernet, DIA, CDN, and cloud interconnects).
4. Coordinate technical and commercial responses to client RFPs/RFQs, ensuring alignment with customer requirements and network design best practices.
5. Collaborate with sales engineering and service delivery teams to design, price, and deploy tailored Internet and transport solutions.
6. Track, manage, and report pipeline, sales activities, and performance metrics relative to quota using CRM tools such as Salesforce.
7. Support new product launches by introducing and positioning new network technologies to existing customers.
8. Perform other sales-related or account management duties a...