ODM-P3-12 Global Supply Chain Systems Lead Location : Cambridge Department : Central Supply Chain / Technical Operations Job type : Permanent Join us and make a difference when it matters most! At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees Role and Responsibilities The primary purpose of the Supply Chain Systems Lead is to oversee and manage the integration, optimization, and effective operation of the supply chain software systems within the organization. This role is crucial in ensuring that the supply chain operations are efficient, data driven, and aligned with the overall business objectives. The Supply Chain Systems Lead acts as the bridge between supply chain processes and technology, driving improvements, and ensuring that the organization can meet its operational goals through effective use of the supply chain systems. Global Supply Chain Business Systems Stewardship / Subject Matter Expert Develop deep expertise and keep up to date with evolving end-to-end Global Supply Chain processes enabled by ANAPLAN and future Advanced Planning/Scheduling System Plan and execute regular system maintenance activities within Global Supply Chain business systems (e.g. month-end roll-outs and monthly inventory tracking, monitoring of relevant interface and error tables issue resolution) to enable the seamless execution of SC Business processes Document, promote and monitor Best Practices across team members, fellow team leads and end-users in the extended organization Manage Business Process Configuration Data (e.g. end-user profiles, item masters, organizational structures, approval hierarchies, item mapping tables across enterprise platforms, etc.) Supply Chain Functional Partnering with Finance (Oracle, SAP, Tagetik & Supply Chain IT) to align supply chain systems and business needs Global Supply Chain Business Systems End-User Support Track, document and expedite resolution of data, functional and transactional issues within the ServiceNow ticketing flows Administer the entry and modification of all master / configuration data within the Global Supply Chain Planning systems, gathering the relevant business approvals and documenting ServiceNow Manage relationships with software vendors and service providers to ensure the organization receives optimal support and value Provide end-users with advice regarding system best practices, and assistance in the resolution of transactional issues Provide training and support to users of supply chain systems to ensure effective utilization Global Supply Chain Planning Systems Continuous Improvement: software change, development & upgrade Identify required bug fixes and patches, and contribute to their subsequent application and testing, in conjunction with Mundipharma IT Services MITS and relevant end-user departments Identify system upgrade requirements and opportunities and contribute to testing and implementing software upgrades Contribute to the relevant system alignment and review, regression testing & market roll out activities for SAP roll-outs across entities in collaboration with the OneERP team Review and where appropriate re-design system related business processes in the context of on-going Global Supply Chain Transformation projects and initiatives Support the process of continuous improvement and model development with the aim to reduce cost, improve quality and increase efficiency Master Control and Central Supply Chain document system On an ongoing basis, keep up to date all relevant procedural and best practice documents, following changes in systems and business processes, and ensure relevant end-users training is rolled-out and documented in the corporate eLearning system Participate in regular internal and external system and process audits and derive action plans to address audit findings Perform periodic reviews of systems (including testing) and business process documentation, ensuring continuity of compliance with all Quality and Regulatory Codes of Practice Develop and implement risk management strategies to mitigate supply chain disruptions General Ensure compliance with statutory duties, regulation and legislation. Ensure activities meet with and integrate with organizational requirements for Quality management, Health and Safety, Legal, Code of Business Ethics, environmental policies and general duty of care. Ensure compliance with GxP related activities. Lead or contribute to business projects as required. To lead and provide analytical capabilities that may be required to support the business e.g. BI reporting dashboards, CI initiatives, value stream mapping, inventory budgeting & optimization initiatives To understand the nature, operation and strategy of the organization and the network of IAC’s and continuously drive for improvement. Carry out any other reasonable tasks as required What you’ll bring Systems Analyst Project Management Model Developer certification Global Supply Chain qualification, e.g. APICS Data Governance certification Proven experience in managing supply chain systems, preferably in a lead or managerial role. Management of software maintenance and updates Business & System process re- engineering Strong analytical and problem-solving skills to identify issues and opportunities within supply chain operation Understanding of Pharmaceutical Serialisation Systems such as Tracelink, Systech or Wipotech would be beneficial What we offer in return ● Flexible benefits package ● Opportunities for learning & development through our varied programme ● Collaborative, inclusive work environment Diversity and inclusion Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn’t just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect. About Mundipharma Mundipharma is a global healthcare company focussing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit www.mundipharma.com. Join our talent pool If you’re not sure this role is right for you but you’re keen to hear about future opportunities at Mundipharma, join our talent community and be the first to hear about new roles. Additional Job Description: Primary Location: GB Cambridge Job Posting Date: 2025-07-10 Job Type: Permanent