Travel: European travel required (approx. 1 week per month)
We’re looking for a highly skilled Technical Manager to join our technical team and play a pivotal role in supporting Biscuit International’s European factories to successfully supply UK retailers, high street discounters, and brand owners.
Flexibility is essential as occasional out-of-hours work may be required. If you thrive in a fast-paced environment and enjoy building strong relationships across borders, this role is for you.
Key Responsibilities
* Act as the primary technical contact for UK customers and Biscuit International sourcing entities.
* Ensure all manufacturing sites meet UK customer codes of practice and support audits, including action close-outs.
* Develop and implement the BIUK Food Manufacturing Standard, aligning with UK customer requirements.
* Manage third-party auditing teams and support continuous improvement across sourcing sites.
* Provide technical support during UK customer audits and maintain accurate portal information.
* Respond to customer and sourcing entity enquiries promptly (within agreed SLAs).
* Represent Technical at C2L Project Meetings and communicate key updates to the wider team.
* Maintain a single source of information for all cross-sell SKUs and factories.
* Track costs related to audits, portals, SEDEX/SMETA, and travel.
Experience and Skills
* Degree in Food technology or equivalent
* Food Science related Degree or equivalent
* Minimum 2 years’ experience in Quality / Technical Managerial role in a food manufacturing environment
* Minimum 2 years’ experience in UK Retailer supplier food manufacturing environment
* Thorough understanding of retailer practices and frameworks
* Analytical
* Good communication and organisational skills
* Highly motivated and capable of independent analysis
* Dedicated and tenacious
* High level of resilience
* Deliver accurate and concise reports regarding project(s) status
* Food safety level 3
* Lead Auditor trained
* Possess a good verbal and written communication
* Strong time management and organization skills are essential
* The ability to work in a fast moving rapidly changing business is essential
* Proven track record in managing the delivery of multiple types of projects
* Food safety level 4
* Ability to communicate in Dutch and/or French would be considered an advantage but not essential
* Understanding of SAP
Why Join us?
At Biscuit International UK, we pride ourselves on our commitment to quality, innovation, and sustainability. Our team is dedicated to producing high-quality products that meet the evolving needs of our customers. By joining us, you will be part of a dynamic and supportive team that values collaboration and excellence.
In our hiring practices, we are committed to creating an inclusive and diverse workplace. We believe that a diverse team brings a wealth of perspectives and ideas, driving innovation and success. We adhere to fair hiring practices, ensuring equal opportunities for all candidates, regardless of their background.
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