The Care Manager will provide day-to-day leadership of Vine Livings home care operations, ensuring safe, effective, caring, responsive and well-led delivery in line with CQC regulation, local authority requirements, and the organisations values and ambitions. This role will take operational ownership of teams, care delivery, scheduling, governance, service improvement and compliance, while supporting culture change and service growth. KPIs / Success Measures Safe staffing and service continuity Improved staff retention, morale and performance Strong compliance evidence and inspection readiness Reduced complaints, missed visits and MAR errors Timely risk management and safeguarding handling Client satisfaction and reputation improvement Contribution to service expansion and operational resilience Person Specification Essential Proven experience as a Care Manager, Deputy Manager or similar leadership role in domiciliary care Strong understanding of CQC regulation and inspection frameworks Experience managing staff teams, rotas, performance and culture Safeguarding knowledge and practical experience Excellent organisational and communication skills Competent using digital care systems, electronic MAR, rostering and reporting tools Enhanced DBS clearance and suitable references Full driving licence with access to a vehicle Ability to lead confidently under pressure and solve problems independently Desirable Min Level 4 Diploma in Leadership for Health & Social Care (have or working towards L5 will be an advantage) Experience turning around challenged/underperforming services Track record in growth or service expansion Experience working with commissioning teams and contract monitoring