Full job description
Freight Operator
Location: Oldham
Salary: £30,000 - £37,000 DOE + Benefits
About the Role
Due to continued growth, we are looking to recruit an experienced Freight Operator to join a busy operations team in Oldham.
This is an excellent opportunity for a logistics professional with experience across road, sea and air freight who enjoys managing shipments from booking through to final delivery while delivering exceptional customer service.
Working within a fast-paced environment, you will liaise with customers, carriers, overseas agents and suppliers to ensure shipments are moved efficiently, compliantly and cost-effectively.
Key Responsibilities
* Coordinate and manage UK and international freight movements via road, sea and air.
* Arrange bookings with hauliers, shipping lines, airlines and courier partners.
* Monitor shipments from collection through to final delivery.
* Prepare and process import and export documentation.
* Liaise with customers regarding shipment updates, delays and queries.
* Obtain and negotiate freight rates with carriers and suppliers.
* Work closely with overseas agents and customs partners.
* Ensure compliance with customs regulations and international shipping requirements.
* Handle shipment tracking, problem-solving and issue resolution.
* Maintain accurate records within freight management systems.
* Support customers with freight quotations and transport solutions.
* Deliver a high level of customer service and account management.
Skills & Experience Required
* Previous experience within freight forwarding, logistics or transport operations.
* Strong knowledge of road, sea and air freight processes.
* Understanding of import/export procedures and customs documentation.
* Experience dealing with international shipments.
* Excellent organisational and time management skills.
* Strong communication and relationship-building abilities.
* Ability to work under pressure and manage multiple shipments simultaneously.
* Commercial awareness and a customer-focused approach.
* Good IT skills including Microsoft Office and freight management systems.
What’s on Offer?
* Competitive salary based on experience.
* Career progression opportunities within a growing business.
* Supportive and collaborative team environment.
* Ongoing training and development.
* Pension scheme and additional company benefits.
If you have a background in freight forwarding and are looking to join a dynamic and growing logistics business, we’d love to hear from you