Join to apply for the Sensory Room Supporter Liaison Officer (SRSLO) role at Ashton Gate
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Join to apply for the Sensory Room Supporter Liaison Officer (SRSLO) role at Ashton Gate
After running successful trials with our Robins Foundation staff we are now on the look out for more match day staff to run our sensory room. This vital role will play a crucial part in ensuring that supporters with additional sensory needs can enjoy a positive and inclusive matchday experience at Ashton Gate.
Role Responsibilities
* To be the main point of contact for supporters using the Sensory Room on matchdays.
* To meet and greet supporters using the Bristol City FC Sensory Room on matchdays, showing them where the Sensory Room is and where to enter and exit the stadium.
* To assist those using the Sensory Room with directions, such as to toilets or to the outdoor seating area.
* To ensure the Sensory Room is set up ready for use each game and all equipment is checked and working.
* To report any issues or concerns immediately to the Fan Engagement Lead
* Any other reasonable requests as directed by management.
Club Wide Responsibilities
* To adhere to all Bristol City FC’s Safeguarding Policies and Procedures to foster an environment which protects from harm those defined as children and adults at risk.
* To report any concerns of a Safeguarding nature to the relevant parties and remain fully compliant with any applicable Safeguarding checks and due diligence and recognise your responsibility to the Club’s Safeguarding agenda.
* To report any concerns of discrimination to the relevant parties and promote a welcoming and inclusive club environment for all.
* To adhere to the Club’s Equality, Diversity and Inclusion policies, supporting the Club to create an environment which is inclusive and all-encompassing.
* To carry out/take part in training requests as directed by the Club.
Essential Criteria For The Role
* Experience of working with Children and/or adults with additional support requirements (including but not limited to: Autism, ADHD, Hypersensitivity to light/sound).
* To be a friendly and approachable member of the Fan Experience team who is able to build a great rapport with supporters using the Bristol City FC’s Sensory Room.
Salary: £12.74 per hour
Contract: Casual
The successful candidate will be required to have an enhanced DBS check and required to undertake internal safeguarding training.
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