Senior Project Support Officer role at The Canadian Automobile Academy, Inc.
Location: Peterborough, United Kingdom
Head Office: CITB, 4 Cyrus Way, Cygnet Park, Hampton, Peterborough, Cambridgeshire, PE7 8HP
Employment type: Contract – Fixed Term (1 year)
Salary: £36,000 – £44,000 per annum (or £42,642 per annum)
Working Pattern: Full-time (35 hours per week) with flexible working, requiring at least 1 day in the office per week.
About The Role
We are seeking an experienced and dynamic Senior Project Support Officer to join our recently established Central Portfolio Office (CPO) to work directly on a high‑profile transformation programme that spans multiple areas of the business. You will work closely with the Programme Manager and Senior Responsible Owner (SRO) to ensure robust governance, planning and reporting across the programme and its constituent projects and workstreams.
This key role supports the successful delivery of change at CITB by ensuring projects and programmes comply with the CITB Project Design and Delivery Framework, overseeing the needs of the changes, projects and portfolio, and ensuring all improvement initiatives and portfolio projects follow the agreed delivery framework, policies and practices.
Key Responsibilities
* Deliver high‑quality project and programme support, ensuring adherence to governance, quality, and assurance standards.
* Coordinate programme reports, dashboards, and board papers.
* Support day‑to‑day programme controls (RAID management, planning, resourcing, benefits tracking).
* Maintain programme documentation, support audits and reviews, and ensure documentation standards.
* Manage schedules, track progress, highlight risks, and support financial tracking.
* Develop Power BI dashboards, maintain data integrity, and contribute to portfolio‑level reporting.
* Refine PMO tools and processes, capture lessons learned, and promote standardised frameworks.
* Liaise with internal and external stakeholders, prepare communications and coordinate board meetings.
* Mentor Project Support Officers and help build team capability.
Essential
* APM PFQ, PRINCE2 Practitioner, or equivalent project management qualification.
* Proven experience supporting large‑scale programmes or portfolios within a structured environment (e.g. APM, PMI, PRINCE2, Agile).
* Strong understanding of project governance, risk and issue management, and programme reporting.
* Advanced Excel and Power BI capability for data analysis and dashboard creation.
* Experience with MS Project, Project Online, or equivalent PPM tools.
* Excellent communication and organisational skills, with the ability to manage multiple priorities.
Desirable
* Familiarity with the Government Functional Standard for Project Delivery (GovS 002).
* Experience working within a public sector or arms‑length body environment.
* Knowledge of change and benefits management approaches.
Benefits
* 33 days holiday per year (including bank holidays)
* Flexible benefits including childcare vouchers, cycle to work and insurance
* Pension scheme
* Employee discounts
* Long service awards
* CITB recognition scheme
* Employee assistance programme
We reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis, so early applications are encouraged to avoid disappointment.
Closing Date: 19/12/2025, 23:55 hours
Contact and Additional Information
For general queries regarding your application, please contact CITB's Talent Acquisition Team at or 0345 241 5364.
CITB aims to lead the construction sector by example to ensure fairness, inclusion and respect for all. We seek to build a workforce that reflects Britain’s diverse population and encourage people from under‑represented groups to apply for vacancies.
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